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Terms of Service

Effective date: October 8, 2026

Welcome to Thermal Balaclava! These Terms of Service ("Terms") govern your access to and use of the website https://thermalbalaclava.com (the "Site") and the purchase of products offered by Thermal Balaclava ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Refund Policy, and Shipping Policy. These Terms constitute a legally binding agreement between you and Thermal Balaclava.

2. Eligibility

To make a purchase from our Site, you must be at least 18 years old or the age of majority in your jurisdiction. By using our Site, you represent and warrant that you meet these eligibility requirements.

3. Account Responsibilities

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Product Descriptions and Pricing Accuracy Disclaimer

We strive to ensure that all product descriptions, images, and pricing information on our Site are accurate and up-to-date. However, we do not warrant that product descriptions or other content on the Site are entirely accurate, complete, reliable, current, or error-free. All product specifications, performance data, and other information on the Site are for informational purposes only and do not constitute a guarantee or warranty. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

5. Order Acceptance and Cancellation Rights

Your placement of an order does not necessarily assure acceptance of your order. We reserve the right to accept or decline your order for any reason or to supply less than the quantity you ordered at any time after receipt of your order, even after you receive an order confirmation. If we cancel an order after you have been billed, we will refund the billed amount. We also reserve the right to cancel any order that appears to be fraudulent or suspicious.

6. Payment Terms

All payments must be made in full at the time of purchase. We accept various payment methods as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, product designs, and software, is the property of Thermal Balaclava or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

8. User Conduct

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited conduct includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

9. Limitation of Liability and Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THERMAL BALACLAVA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. IN NO EVENT SHALL THERMAL BALACLAVA, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Thermal Balaclava, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Thermal Balaclava is registered, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, or through small claims court, at our sole discretion. The arbitration shall take place in [Your City, Your State/Country, if applicable].

12. Severability Clause

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@thermalbalaclava.com

Website: https://thermalbalaclava.com